Delete Account — ChatAja

1. Open the ChatAja app and sign in with the account you want to delete.
2. Go to the Settings page.
3. Tap Delete Account (Hapus Akun).
4. Type HAPUS in the confirmation dialog, then tap Delete account.

Deletion is permanent and cannot be undone. The Firebase Authentication account is removed last, only after all other data has been cleared.

When you delete your account, the following data will be permanently removed:

• Login account: Your Firebase Authentication account and public profile (users/<uid>: display name, photo, gender, bio, premium status)
• Contact lists: Your entire contact list, including other users' contact rows that point to your account (so your entry disappears from their friend list too)
• Block lists: Your block and blocked-by lists (blocks / blockedBy) and private data (e.g. email/phone in users/<uid>/private)
• Match queue: Your match-queue ticket (match_queue/<uid>) and server-side queue state (Redis)
• Presence markers: Your presence markers (e.g. the typing indicator) from rooms that are still active
• Purchase tokens: Legacy purchase tokens (iapTokens/<uid>) and push-notification records you created (ff_user_push_notifications)

For legal, safety, and user experience reasons, some data may remain stored:

• Chat rooms and messages: Chat rooms and message history are kept for your chat partner — messages already delivered cannot be removed from their side, so their conversation history stays intact. Inactive rooms are cleaned up automatically under the retention policy.
• Safety/report records: Safety/report records (reports) and the ban list (banned_users) if the account was involved in a violation, for moderation and safety purposes.

If you can no longer access your account (e.g. lost login access) but want it and its data deleted, email us from the address associated with the account. We will verify ownership and process the deletion.

• Email: lord_theus@icloud.com
• Subject: Permintaan Hapus Akun ChatAja — include your ChatAja user ID or registered email

In accordance with applicable data protection regulations (including GDPR, CCPA, and Indonesia's PDP Law), you have the right to:

• Request deletion of all personal data we have about you
• Request permanent deletion of your account
• Withdraw consent for data processing at any time
• Obtain confirmation of whether we process your data